FAQs
Please refer to our measuring instructions, which you can find in our tableware and
Collar configurator. If you don't have a flexible tailor's tape measure at home, you can also use a piece of string or something similar to measure, place it next to a tape measure or ruler, and read the measurement from it.
If you are still unsure, please feel free to contact us
via the contact form or our social media channels.
In principle, all our products are suitable and tested for a weight of up to 50 kg. Depending on the hardware color, our leashes can also support a higher maximum weight. Simply enter your dog's weight in the field provided. Please be honest; after all, your dog's safety is at stake!
We always strive to find the best possible combination of break resistance and the weight of the small parts. Therefore, variations in the design of the carabiners may sometimes occur. Depending on your dog's weight and the desired color, I choose between scissor-type and bolt-type carabiners.
Harnesses & padded collars: soft softshell with additional foam
Upholstery, polypropylene webbing, hardware depending on color and weight
of the dog made of stainless steel, steel, zinc alloy, brass or acetal (for the
plastic buckles).
Highland Leash: Polypropylene webbing with PVC coating, hardware each
according to the color and weight of the dog made of stainless steel, steel, zinc alloy or
Brass.
Rope: Rope made of high-quality, finely woven nylon; rigging made of paracord
(Microcord), hardware made of stainless steel depending on the desired color and the weight of the dog,
Steel, zinc alloy or brass.
Paracord leash: Paracord Type III 550, hardware depending on the desired color and weight of the
Dog made of stainless steel, steel, zinc alloy or brass.
We have long weighed the pros and cons of which of the two materials
we want to work with. Both have similar characteristics:
o Water resistant
o Do not absorb odors
o Durable
o Color hardly fades
o Abrasion-resistant
o Bacteria resistant
Some find Biothane more comfortable in the hand and softer, others find
The grip of the PVC-coated webbing is better.
We have chosen the coated webbing because it is cheaper to buy
and therefore the final product is more than 3x cheaper.
The current availability of our products can be seen on the homepage and the product page. Any changes to this for a specific product or selection will be indicated in the respective configurator. The production period begins upon receipt of payment and may be slightly delayed in the event of a delayed payment.
We ship with the Austrian Post and the shipping costs
depend on the country of delivery.
Shipping within Austria takes 1-3 business days. International shipping times depend heavily on the recipient country.
Delivery in Austria is CO2 neutral.
Shipping costs:
Austria: 6 € (free shipping from 89 €)
Germany: 14 € (free shipping from 99 €)
Rest of the EU: €18.50
Du kannst über PayPal, diverse Karten (Kreditkarte, Maestro, ….), Apple Pay oder Sofortzahlung (Klarna) zahlen.
Our harnesses and padded collars, as well as pure paracord leashes can
at 30°C in a padded laundry bag (to protect your machine and the
Hardware) can be washed in the washing machine. It is best to wash in
Gentle cycle/hand wash and avoid fabric softener.
Our products made of water-resistant webbing or those made of rope with rigging,
should only be washed by hand in warm water and soap or with a
wiped with a damp cloth.
Unfortunately, we cannot offer repairs at the moment.
Since almost all our products are made to measure, there is no need for
Right of return!
If you have purchased a product from the instant purchase, you have a 14-day
Return period. Write us an email to lolinq.shop@gmail.com .
The buyer is responsible for shipping costs in the event of a return.