Declaration of revocation
Introduction
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from receipt of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. using the withdrawal form (below)).
The right of withdrawal expires as soon as the product sent has been worn/used.
The withdrawn goods must be returned undamaged in the packaging received.
Exceptions to the right of withdrawal
There is no right of withdrawal (§ 18 FAGG) for goods that have been manufactured according to customer specifications or tailored to the customer's personal needs.
All customizable products created using our configurators are excluded from the right of withdrawal, as each individual product is assembled according to our customers' wishes.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. The direct costs of returning the goods shall be borne by the consumer (you). We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
